Managed IT & Dedicated Teams
Systems that just work, and engineers when you need them.
Some businesses need someone to keep everything running; others need extra hands to build faster. We do both — proactive monitoring and support for your applications and IT, and vetted engineers who join your team for as long as you need them.
Everything included in Managed IT & Teams.
24×7 monitoring
Uptime, performance and security monitoring with alerts that reach a real person.
Helpdesk & L1–L3 support
Ticket-based support for your staff and your customers, with agreed response times.
Application maintenance
Bug fixes, updates, dependency patches and small enhancements on a monthly plan.
Backup & disaster recovery
Automated, tested backups and a recovery plan you’ve actually rehearsed.
Dedicated teams
A cross-functional squad that works only on your product, managed by us.
Staff augmentation
Developers, QA or DevOps engineers who plug into your existing team and tools.
Clear SLAs, no surprises
You get agreed response and resolution times, a monthly report on what we did, and one point of contact who knows your systems.
- Defined response times
- Monthly service reports
- Flexible monthly contracts
From first call to live — and beyond.
- 1
Onboard
Document your systems, access and priorities; set up monitoring and ticketing.
- 2
Stabilise
Fix urgent issues, close security gaps and tidy backups.
- 3
Run
Day-to-day monitoring, support and maintenance against agreed SLAs.
- 4
Improve
Quarterly reviews and a roadmap to reduce incidents and costs.
Tools we use.
Sound familiar?
- A company whose original developer has moved on
- A growing team needing two extra React developers for six months
- A business wanting someone accountable for uptime and backups
- A startup building an offshore development team
Questions about Managed IT & Teams
Yes. We start with a short audit and documentation phase, then take over maintenance and support.
Often paired with
All services →
Software & Product Development
Custom software, MVPs, ERP/CRM and the strategy to guide them.
Learn more →
Web & E-commerce
Fast websites, web apps and online stores — built to rank and convert.
Learn more →
Mobile App Development
Native and cross-platform iOS & Android apps with Flutter and React Native.
Learn more →Have a project in mind?
Drop us a line — a senior consultant replies within one business day.
Email us directlyinfo@ngconsulting.coCall or WhatsApp+91 85619 64611